Privacy Policy

Privacy Policy

Introduction

Welcome to https://window-regulator-repair.collision-talk.com (hereinafter referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, disclosure, and retention of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, apps, or services accessible via links on our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You register an account on our website or use our services as an authorized user.
  • You visit our websites linked to this policy.
  • You subscribe to receive newsletters, promotional emails, phone calls, or text messages from us.

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services. The types of information we gather include:

  • Account Information: Details related to your user account, such as username, email address, and password hash.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
  • Financial Information: Bank account details (if provided) for direct deposits or other financial services.
  • Purchase Information: Product/service purchases, order history, and related transaction data.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to personalize your experience.
  • Location Data: Geolocation information, including GPS coordinates, to provide location-based services (with user consent).
  • Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
  • Social Media Information: User profiles, posts, and interactions from social media platforms when you choose to connect them with your account.
  • Product Information: Details about the products or services you interact with on our platform.

We collect this data through various methods: user input forms, browsing activities, automated tracking technologies (like cookies), and third-party data providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our website. We utilize cookies for several purposes, including:

  • Strictly Necessary: These cookies enable core features like login, account management, and access to secure areas of the site.
  • Preference: Remembering user preferences, such as language settings, to provide a personalized experience.
  • Analytics: Tracking website usage, gathering analytics data, and understanding user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize your data. This process helps ensure that your information remains secure and confidential over time.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption for data at rest and in transit to protect sensitive information.
  • Engaging trusted third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal data from minors. If you believe we have collected such information, please contact us immediately at the provided contact details.

Your Rights (depending on your location)

In alignment with applicable privacy laws in various jurisdictions, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its current use.
  • Rectification: Have inaccurate or incomplete data corrected or updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit the processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Assert your right not to be discriminated against for refusing to provide personal data.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries related to privacy, data requests, unsubscribe, or feedback:

We value your trust in our commitment to protecting your privacy. This Privacy Policy was last updated on [insert date].